Items ship for a flate rate and will ship within 3-4 business days.

If you are not completely satisfied with your purchase, you can return full-priced items for store
credit. To be eligible, items must be in their original packaging, unused, unwashed, and in perfect
condition. The Jo and Lu tag must still me attached, and proof of purchase is required.

Returns and exchanges only accepted for full-priced items: sale items, including those purchased with a discount, are final sale and cannot be returned.

Please note:
Shipping costs are non-refundable. Store credit will be issued as an E-gift card and will not include original shipping fees or return shipping cost.

The E-gift card will expire 1 year from the date issued. Returns must be initiated within 14 days of the original shipping date.

We are not responsible for orders if an incorrect address is provided at checkout.

Cancellations: Orders cannot be canceled, changed, or modified after they have been placed.

To return our item: Please use the courier of your choice and send your return to:

If you have additional questions please feel free to reach out to our team by filling out the form below and we will help you as soon as possible.